Terms and Conditions for
Timpl Connect
Last
Updated: October 17, 2025
Introduction
Welcome
to Timpl Connect. These Terms and Conditions (the “Terms”) constitute a legally
binding agreement between you and Timpl Careers Group, LLC, a limited liability
company organized under the laws of the State of Georgia, USA
("Timpl," “We,” “Us,” or “Our”). We do business as (DBA) Timpl
Connect for the job board platform located at connect.timpl.com (the “Platform”
or “Site”).
We
provide this information to ensure you understand how our Platform operates and
what to expect when using our Services. By accessing or using any part of our
Site, you agree to be bound by these Terms. If you do not agree, you must not
access or use our Site. Any references to “Timpl” or “We” or “Us” or “Our”
shall mean Timpl Careers Group, LLC.
PLEASE
BE AWARE THAT SECTION 11 BELOW CONTAINS AN ARBITRATION AGREEMENT THAT APPLIES
TO ALL USERS LOCATED IN THE UNITED STATES. PLEASE READ SECTION 11 CAREFULLY.
THE ARBITRATION AGREEMENT PROVIDES, WITH LIMITED EXCEPTIONS, THAT YOU AND
TIMPL: (1) WILL ONLY BE PERMITTED TO PURSUE DISPUTES AGAINST EACH OTHER OR
OTHER USERS THROUGH BINDING, FINAL ARBITRATION; (2) WAIVE ALL RIGHTS TO BRING
OR PARTICIPATE IN A DISPUTE ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS;
AND (3) WAIVE ALL RIGHTS TO PURSUE DISPUTES IN A COURT OF LAW AND TO HAVE A
JURY TRIAL.
AS A JOB
SEEKER, YOU MAY OPT OUT OF THE ARBITRATION AGREEMENT PURSUANT TO SECTION 11(l)
BELOW.
These
Terms apply to the Site and any related websites or services operated by Timpl.
By accessing or using the Site, you agree to these Terms in effect at the time
of access. If you do not agree, you may not use the Site.
The
Terms hereby incorporate by reference any additional terms and conditions
posted by Timpl and linked within these Terms, including program- or
service-specific terms. Unless otherwise indicated, the Terms apply to all
Users of the Site.
If you
are accessing or using the Site in your capacity as an employee or other
representative of an Employer, you agree to the Terms on behalf of yourself and
such Employer, and you represent and warrant that you have the authority to
bind such Employer to the Terms.
Your use
of our Site through an agency or reseller arrangement does not exempt you from
the Terms.
Timpl
may reject, remove, or limit the visibility of any User Content (as defined
below), and Timpl may disable any account or restrict your ability to use all
or parts of the Site, for any or no reason without notice. Although Timpl may
indicate reasons for such decisions, we cannot always do so. We reserve the
right to make such decisions in our interest or our Users’
interest.
Timpl
does not and will not serve as an agent of, or decision-maker for, any Employer
or any Job Seeker, as detailed in Section A (“Terms for Job Seekers”), Section
B (“Terms for Employers”), and throughout these Terms.
For more
information on how Timpl processes your personal data, please visit our Privacy
Policy. By accessing or using the Site, you also represent that you have read
and understand the Cookie Policy and Privacy Policy.
Please
note that Timpl and its affiliates are not affiliated with any publicly traded
entities and operate independently.
Accessibility:
If you are using assistive technology to access the Site, or you are otherwise
encountering an accessibility issue, and you need help, you can email connect@timpl.com.
Modern
Slavery Act: We are committed to ensuring there is no modern slavery or human
trafficking in our supply chains or in any part of our business; please view
our full Modern Slavery Act statement for details (available upon request).
Definitions
- Agentic AI: An algorithm which can perform
tasks in accordance with a person’s instructions. Agentic AI often has a
chat interface. Agentic AI can sometimes resemble human activity, but it
does not have autonomy or personhood. Agentic AI should not be confused
with human decision-makers or other types of “agent.”
- AI-Generated Content: Content created in whole or in
part by an algorithm, including artificial intelligence and machine
learning models, which may be generated in response to information you
provide. AI-Generated Content may include chatbots, Agentic AI, draft
cover letters or resumes, career recommendations, template job
descriptions, messages, questions, highlights, or summaries and is subject
to the AI-Generated Content terms in the General Terms for All Users,
Section C.9.
- Applicable Data Protection Law: All laws, regulations, and
other legal requirements relating to (i)
privacy, data security, consumer protection, marketing, promotion, and
text messaging, email, and other communications; (ii) the use, collection,
retention, storage, security, disclosure, transfer, disposal, and other
processing of Personal Data under the Terms.
- Employer: An individual or organization
using the Site to post Job Ads, make information available regarding
employment opportunities or employment openings, seek Job Seekers, or
otherwise obtain information related to hiring or human resources, on
their own behalf or another’s. This includes agencies purchasing for
multiple parties and employment agencies, and any authorized user managing
or using an Employer’s account or acting on behalf of an Employer.
Recruiters using the Platform on behalf of a client Employer are treated
as “Employers” for policy purposes.
- End User: An entity, such as an Employer
client (or you if you build or use an Integration for your own use), that
uses any Integration or Timpl API.
- Including: Use of “including” in the Terms
means “including without limitation.”
- Timpl App: Any Timpl mobile
application, browser extension, or plugin, regardless of where it is
downloaded from.
- Timpl Apply: Any profile, resume
or application information that you submit through the Site to an
Employer, including Personal Data included in a resume, application or
responses to screener or other questions. This includes all references on
the Site to “Apply Now”, “Easily Apply”, “Simple Apply”, “Apply from your
phone”, “Apply with Timpl”, “RSVP to hiring event” or any similar
references.
- Integration: The working
connection between your Application and Timpl API/s that allows for the
exchange of information as described and permitted under the API
Documentation.
- Job Ad: An advertisement or post for an
employment opportunity, hiring event, or an Employer’s workplace generally
posted to the Site.
- Job Seeker: An individual searching for or
applying for employment openings or using or accessing services or
information or posting information on the Site related to their personal
employment or job search. Also referred to as “Applicant.”
- Personal Data: Any information that relates to
an identified or identifiable natural person. An identifiable natural
person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to
one or more factors specific to the physical, physiological, genetic,
mental, economic, cultural or social identity of that natural person. This
definition shall adjust as necessary to include data defined as “Personal Information”,
“Personally Identifiable Information”, and similar terms under Applicable
Data Protection Law.
- Site: Timpl’s
online and mobile services and websites, including any software, service,
feature (including plug-ins and integrations), program or element
(including email messages, notifications, and other messages) provided by
or on behalf of Timpl on or in connection with such services or websites.
- Text Message: Any digital message exchanged
between two or more parties, including SMS, MMS, WhatsApp, RCS, and other
forms of IP-based messaging.
- User (or “you”): Any party that accesses or uses
the Site, including Job Seekers and Employers.
- User Content: Any data, text, images,
reviews, audio, video, or other materials that a User submits, posts,
displays, or otherwise makes available or provides to Timpl on or through
the Site. Job Ads, Resumes, reviews, ratings, and messages are all forms
of User Content. User Content includes AI-Generated Content that is
generated in response to User Content.
- Marketplace: A public job board for clients to
post free jobs or sponsored jobs for the express purpose of attracting job
seekers to apply for open jobs. Marketplace does not include a searchable
database of job seekers. Clients cannot search for job seekers. Job seeker
data is searchable exclusively by Timpl.
Section A: Terms for Job
Seekers
If you
access or use the Site as a Job Seeker, in addition to the General Terms of
Service (Section C), our Job Seeker Guidelines (available upon request), and
any program- or service-specific terms, you agree to be bound by these Terms
for Job Seekers.
As a Job
Seeker, you are permitted to use the Site and its content for your personal,
non-commercial purpose of seeking employment or information related to your job
search. You agree that your license to use the Site is automatically revoked
upon your attempt to use the Site for any other purpose.
When you
apply to a job or otherwise interact with an Employer through the Site, you
agree and understand that only the Employer, and not Timpl, makes any decision
in the recruitment and hiring processes, including deciding whether to advance
any applicant to any next stage such as an interview and deciding whether to
hire any applicant. Employers are prohibited from using or relying on the Site
in place of their own independent judgment and decision-making at any step in
the recruitment or hiring processes.
Timpl does
not and will not serve as an agent for any User, and Timpl expressly rejects
any delegation to Timpl of any decision-making authority for or from any User.
You may use the Site only for informational purposes and to help you be more
effective and efficient in your employment-related activities, including
searching for and applying for jobs. You agree, as a condition of using the
Site, that you will not use the Site, in whole or in part, as a substitute for
your own independent judgment or decision-making. You are solely responsible
for your account, your use of the Site and any tools offered therein, and your
decisions regarding your job search, application, and other employment-related
actions. Timpl is not responsible and disclaims all liability for any actions
taken or not taken based in whole or in part on any information you submit or
receive in connection with your use of the Site. This disclaimer extends to any
public or competitor claims against Timpl arising from User interactions.
- Job Ads, Job Matching, and
Recommended Jobs
General: Timpl displays Job Ads based on compensation paid
by Employers to Timpl, relevance (such as your search terms), and other
information provided and activities conducted on the
Site. Some Employers may compensate Timpl, but all Job Ads are considered
advertising.
No Control Over Third-Party Conditions or Content: Timpl
has no control over third-party Job Ads, their content, or any third-party
conditions after a Job Seeker applies or leaves the Site. By leaving Timpl for
a third-party site, you accept their terms. Job Ads contained on, or linked
from, the Site are indexed and posted in an automated manner, though Employers
can purchase sponsored, featured, or paid placements. Timpl cannot guarantee,
and disclaims all liability for, any User Content submitted by any Employer or
User, including the accuracy, completeness, legality, reliability, legitimacy,
truthfulness, or availability of such content. Timpl also cannot guarantee, and
disclaims all liability for, the identity of any Employer or User.
No Obligation: You understand and agree that Timpl has no
obligation to screen any Job Ads, or to include any Job Ads, in its search
results or other listings, and may exclude or remove any Job Ads from the Site
or your search result without any obligation to provide reasoning for removal
or exclusion.
Filters and Tools: Timpl offers tools to help you find
jobs, such as search filters by job type (full-time, part-time), which Timpl
creates and may not perfectly reflect job ad content. Timpl might auto-apply
search filters based on your profile or activity, but you can disable this.
Timpl may reformat Job Ads for mobile viewing.
Timpl may also promote select Job Ads on specific topic
pages (e.g., inclusive hiring, military-friendly). When a job ad is put on
certain pages or filters, it doesn’t mean the job or employer has any special
legal meaning or qualities. These pages don’t list every job, and you shouldn’t
assume anything about jobs or employers that aren’t listed. Applying through
these pages doesn’t guarantee better results, and these pages don’t list all
jobs. Timpl also may provide a call function for phone numbers in Job Ads but
cannot guarantee their accuracy.
Estimated Salary: Timpl may offer estimated salary for
informational purposes only. This data, which may include AI-Generated Content
or third-party submissions, is approximate and subject to change or varying
accuracy. Always confirm actual salary figures and job details with the
employer.
Badges and Labels: Timpl, in its sole discretion, may add
labels or badges to Employer names or Job Ads, such as “Responsive Employer” or
“Active Employer” or “Hired on Timpl” or “Verified.” Timpl may add labels or
badges to Job Ads – such as pay types, specialties, benefits, union
associations, or willingness to consider candidates with a criminal record –
based on data contained within the job description for informational purposes
only. Timpl does not guarantee the accuracy of any label or badge that is added
to Employer names or Job Ads, including data on Job Ads.
Company Pages: Timpl may display publicly available
information about employers on Company Pages. Information on Company Pages is
presented for informational and promotional purposes only, is subject to
change, and may be gathered from or generated by third parties. Please contact
the Employer for the most accurate and up-to-date company information.
Matches: Job matches are recommendations which may be
presented to both you as a Job Seeker and to Employers in various formats on
the Site. The purpose of presenting matches is to allow Users to make their own
decisions regarding employment opportunities. For example, Timpl may recommend
Job Ads which are similar to jobs to which you
recently applied, highlight certain aspects of Job Ads to you, or recommend
Profiles to Employers which match Job Ads they post. To generate matches, Timpl
uses data collected through our Site from both Employers and Job Seekers. This
includes Job Ads, Your Profile information, information from your resume(s),
your application materials (including responses to screener questions), and
your activity on the Site (such as searches you run and Job Ads you click on
and apply to).
Timpl may automatically send you recommended jobs via the
email address you use to apply to a job or the email that is associated with
your Timpl account. If you do not want to receive alerts for jobs that Timpl
recommends to you, you can turn off ‘recommended jobs’ in your communications
settings within your Timpl account. Receiving ‘recommended jobs’ emails does
not affect whether employers can find your Profile on Timpl. To change your
Profile privacy settings, go to your Profile page.
- Your Profile and Resume
General: By creating or adding information to a profile
through the Site, creating a Resume, using a resume builder feature on your
profile, or uploading a file resume on the Site (collectively, “Profile,” “Your
Profile” or “Job Seeker Profile”), you authorize Timpl to make it available to
potential Employers and users of Timpl’s search
programs. Your Profile includes any information you provide on the Site in the
“Profile” section of your account, including Profile, your Resume, any uploaded
file resume(s), and any other information that you choose to provide on the
Site, including job preferences, desired job title, work schedule,
qualifications, etc. You are responsible for keeping Your Profile accurate and up
to date.
Profile Visibility (Searchable and Not Searchable): You can
decide whether your Profile is seen by employers by selecting “Employers can
find you” (“Searchable”) or “Employers can’t find you” (“Not Searchable”) on
your Profile Settings page. When you create or upload a new version of your
resume as part of an application, Timpl may automatically save that copy to
your Profile. To hide Your Profile from third parties or employers, set your
Profile settings to “Not Searchable” or “employers can’t find you on Timpl.”
Not Searchable profiles are only visible to employers you’ve applied to or
shared your resume with. Changing your privacy settings will not affect
previous applications or prevent Employers you have already contacted from
reaching you. Be aware that even if your profile is set to “Not Searchable,”
search engines and other third parties may have copied your profile and made it
available elsewhere, and Timpl has no control over such third parties. Timpl
disclaims all liability for your profile and information shared with employers
or made public. Phrases like “Employers can find you” and “Employers can’t find
you” are synonymous with “Searchable” and “Not Searchable” respectively, and do
not alter substantive rights or obligations. Timpl does not guarantee your
Profile will be shown to any specific Employer or that the Profile database
will always be available. Timpl reserves the right to limit or change your
Profile’s visibility to Not Searchable for fraud prevention or other reasons at
any time.
Contact Info: By providing your phone number in your
Profile and setting it to “Searchable” or by including it in materials sent to
employers, you agree that this phone number may be shared with employers or
employers may be provided the ability to contact you through the Site. Timpl
may mask your contact information (name, email, phone) on your profile, resume,
or application with an alias (like your job title) to mitigate fraud. This
decision is at Timpl’s sole discretion. Timpl may
also mask Employer contact information, or Employers may choose to do so. You
agree to be contacted by masked numbers/emails and may not be able to return
calls without the real number.
Profile Content: You are solely responsible for the
accuracy and content of your profile and resume. Do not include sensitive
information you do not want to be made public, such as financial details,
social security numbers, or confidential health information. If Timpl finds
sensitive data, we may hide it, but we cannot guarantee it won’t be shown.
Feedback: We may provide feedback on your resume or
profile, including suggestions for improvement. By creating or adding
information or a resume to Your Profile, you are requesting and authorizing
Timpl, or a Timpl vendor, to review or scan Your Profile and resume(s) and
provide you feedback (at Timpl’s discretion). This is
for informational purposes only and does not guarantee results. You are solely
responsible for deciding what information to include in your Profile, job
applications and which jobs to apply for.
Multiple Resumes: You may be able to save multiple resume
versions to your Profile. If so, Timpl stores these at its discretion and may
remove them without notice or liability; you are responsible for keeping your
own copies.
- Applying to Jobs
Review Your Application: When you apply to a Job Ad through
the Site, you authorize Timpl to transmit your application and any related
information to the relevant Employer via automated processing. Before
submitting your application, you can and should review all information,
including attached files, to ensure accuracy and completeness for your desired
job application. You are solely responsible for your application’s content.
Timpl may reformat applications or messages. Employers may request Timpl assemble
applicant materials (applications, resumes, screener answers, and other
provided information) into a single document; Timpl performs this assembly on
your behalf. You acknowledge that Employers may also use tools, including
artificial intelligence and machine learning models, to process, sort, and
analyze applicant materials. The function of these tools may include generating
summaries, translations, and other information, which Employers can use or
discard as part of their decision-making process.
No Control Over Employers: Timpl does not control Employers
or their application processes. Employers, and not Timpl, decide which
qualifications are relevant for which job, who is qualified for a job (or not),
and who moves forward (or does not) in the process. Once your information is
shared, the Employer’s use of that information is governed by their policies.
Any request to delete or modify your data must be made directly to the
Employer. If you require alternative methods for applying, you must approach
the Employer directly to request such alternative method, as Timpl is not
responsible for the Employer application process. Timpl is not responsible for
employer-provided content or employer messages. Timpl does not select employer
questions or qualification criteria. Employers are solely responsible for
compliance with all applicable laws, including anti-discrimination and data
protection laws.
Employers’ ATS and Agentic AI: When you apply for a job,
Timpl sends your application to the Employer or their Agentic AI. This may
involve sending it to an Applicant Tracking System (“ATS”) or other service
provider chosen by the Employer. You agree that Employers can enable such
providers to access and manage their Timpl accounts. By applying, you consent
to the Employer’s use of such providers, acknowledging that an intermediary may
access your job application.
No Guarantees: Timpl does not guarantee that your
application will be delivered, received, or acted upon, or that you will
receive a response or an interview. Job Ads may expire before your application
is submitted. Timpl relies on employers or their representatives (such as their
legal agents) for accurate application destinations and cannot verify provided
contact information. Incorrect electronic destinations will prevent delivery.
Timpl does not guarantee error-free integrations or interfaces but may alert
you to issues. We are not responsible if an ATS rejects or fails to deliver an
application, or part of an application, to an Employer for any reason.
Limits: To maintain the quality of the Site, Timpl in its
sole discretion may impose limits on your use of the Site. Use of any
automation, scripting, or bots to automate the application process outside of Timpl’s official vendors and tooling is prohibited. You
acknowledge that as part of its efforts to combat fraud and spam, Timpl may
require that users verify their email address or phone number. When you apply
to a job through the Site, you agree that you may be required to verify your
email address or phone number.
Health and Safety: Timpl does not guarantee the identity of
an Employer or any individuals working for any Employers and cautions Job
Seekers when applying to jobs. Timpl cannot make any guarantee regarding health
and safety measures in an Employer’s hiring or interviewing process. Timpl does
not guarantee the validity of a job offer and cautions Job Seekers to verify
the validity of a job offer before taking any adverse action, including
regarding their current employment situations. Job Seekers are solely
responsible for verifying the accuracy or legitimacy of any Employer or job
offer.
Automations: By answering screener questions, you
acknowledge that Employers may have instructed Timpl to send out rejection
notices if your answers do not match the answers sought by the Employer, and
you acknowledge that Timpl has no discretion in the transmission of these
rejections. You also acknowledge that Employers may instruct Timpl to schedule
interviews with Job Seekers who meet criteria (based on information the Job
Seeker has provided to Timpl) that the Employers have selected. You agree that
transmission or storage of these messages is not guaranteed, and that the
availability or criteria the Employer provided to Timpl may not be accurate. It
is ultimately your and the Employer’s responsibility
to confirm whether any interviews were scheduled, or to reschedule or cancel
interviews if necessary.
No Decisions: Timpl may offer Employers functionality that
groups applicants based on whether they meet or may not meet Employers’
criteria, based on text in their resumes or answers to screener questions. In
all cases, Employers can view any applicant at any time, and Timpl makes no
decisions about any applicant. You agree that such functionality does not
constitute or contribute to a decision, and is not a
substitute for human discretion and review. The decision of who to interview or
hire is decided solely by the Employer, who can choose to contact or hire any
Job Seeker at any time.
Notifications: Timpl may notify you about Employer actions
related to your communications, Job Ads, Profile, or applications on the Site,
including viewing, sending, storing, receiving, pausing, closing, opening,
responding to, or making decisions. These notifications, delivered via app,
Text Message, email, or on the Timpl platform, are a courtesy only. Do not rely
on them; for example, confirm interviews directly with the employer.
- Demographic Data
Timpl’s Voluntary Demographic
Data Survey: You may have the opportunity to provide Timpl with certain
demographic information about yourself, such as your race and ethnicity,
gender, age, LGBTQ+ community membership, and disability status, as well as
whether you have an arrest or conviction record (“demographic data”). By
choosing to provide your demographic data you agree that Timpl may use it to
evaluate and improve our services, and share aggregate
summaries of job seeker information with employers. If you do not want your
demographic data to be used in this way, do not provide it to Timpl (or, if you
have already provided your demographic data to Timpl, you can remove it). You
further acknowledge and agree that another Job Seeker’s demographic data is personal
information, and to the extent permitted by law you waive any right to request
or view demographic data pertaining to any other Job Seeker.
Legal Obligations: Timpl may be required to comply with
legal obligations or governmental requests or to establish or exercise its
legal rights or defend against legal claims. This means, for example, that
Timpl may receive legal process from courts or law enforcement to reveal user
data, including demographic data, and that Timpl may comply with such requests.
Employers’ Voluntary Self-Identification Questions:
Employers may ask applicants to voluntarily self-identify certain demographic
information such as race, ethnicity, sex, disability or veteran status along
with their job applications. Some Employers are required by law to ask these questions,
and you may see these questions when applying to jobs on the Site. That is a
separate process from Timpl’s voluntary collection of
demographic data and Timpl is not responsible for these questions. If you have
questions or concerns about an Employer’s application materials, please contact
the Employer directly or refer to their privacy policy.
- Timpl Recruiting Services
General: Timpl Recruiting Services provides recruitment
services to its clients. When you apply to a job supported by Timpl Recruiting
Services, or otherwise engage with Timpl Recruiting Services, you agree that
Timpl Recruiting Services may use information you provide to Timpl Recruiting
Services and data collected through the Site to present potential job matches
to you and to potential Employers.
Employers Responsible for Hiring Decisions: Employers using
Timpl Recruiting Services are responsible for their job requirements, hiring
needs, and decisions. Engaging with Timpl Recruiting Services does not
guarantee interviews, job placement, suitability for positions, or hiring, and
you are responsible for your decisions and actions during recruitment,
including accepting or rejecting job offers.
- Your Job Seeker Data
Data Shared with Employers (Labels, Badges): You agree that
in addition to making your profile available to Employers as described above,
Timpl may inform Employers about activities you take on the Site, including
through labels, badges, or other means. We may let them know your status (like
if you’re online or recently active), or if you are responding to their
messages or are responsive to messages generally. If you set your Profile to
Searchable, Timpl may inform Employers that you have viewed, clicked, saved,
liked, or started to apply for their job to indicate your potential interest.
Timpl solely determines how such labels or badges are added, and which Job
Seekers qualify based on Job Seeker activity on Timpl. The lack of a label or
badge may indicate insufficient data. Timpl does not guarantee the accuracy of
any such label or badge and reserves the right to change or remove such label
or badge features at any time and in Timpl’s sole
discretion.
Timpl’s and Employers’ Collection
of Information: Timpl may collect certain information about you and any actions
taken by you on the Site, an Employer’s site or ATS (e.g., Job Ads viewed,
applications started/completed) using automated means, such as via cookies,
pixels and web beacons. Under the Terms, any Employers using tracker
functionality on the Site must provide notice and obtain consent as required by
applicable law. However, you acknowledge and agree that Timpl has no control
over such an Employer, its website, or ATS. You agree to Timpl’s
use of, and receipt of information from, any such tracker functionality. Timpl’s use and receipt of information from such trackers
will comply with the Terms and Timpl’s Privacy
Policy.
Use of Profile Data for Matching: You agree that any data
contained in or associated with Your Profile may be used to suggest jobs to you
and, if your Profile is Searchable, to suggest your Profile to Employers that
might be interested in a person who matches your qualifications and preferences
on the Site. You also agree that Timpl may contact you based on this observed
behavior or provided info on behalf of Employers or Timpl itself. When you make
changes to your Timpl Profile, including updating, deleting, or changing
settings, it may take a few days for the changes to be reflected.
Prior Job Applications: Employers that provide information
about their job applicants/candidates from their ATS to Timpl through our
Candidate Import service may also see information about your prior job
applications submitted through the Employer’s ATS. Timpl does not guarantee the
accuracy of such information.
For more information on how Timpl processes your personal
data, please visit our Privacy Policy.
- Virtual Communications, Including
Messages, Emails, and Interviews
Virtual Interviews: Employers
may offer you virtual remote communications via Timpl services. Timpl is not a
telecommunications provider but facilitates communication through third-party
services, which may experience technical delays or malfunctions. Timpl doesn’t
guarantee the Virtual Interview experience, including transmission,
audio/visual quality, data security, usage, or restrictions, and is not liable
for claims arising from their use. Timpl doesn’t guarantee Employer schedules
or availability for Virtual Interviews, nor the validity of provided contact
information. Employers are responsible for all questions, comments, hiring
decisions, and accommodations during Virtual Interviews. An “online” indication
in a Job Ad doesn’t guarantee a live Virtual Interview selection, as employer
availability is discretionary and subject to change. Virtual Interviews may be
recorded by Employers or pre-recorded by you. You agree to respect recording
notifications. If you don’t consent to recording, you must exit. By using
Virtual Interviews, you agree to recording, and that Timpl and third parties
can store, access, and analyze recordings. Employers can also access, store,
use, analyze, and share recordings, which is outside Timpl’s
control. Timpl is not liable for claims arising from Virtual Interview
recordings. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU UNDERSTAND AND AGREE
THAT TIMPL OFFERS NO PROTECTION, AND IS NOT RESPONSIBLE FOR SECURING OR
PROTECTING, ANY INFORMATION OR DATA YOU SHARE OR TRANSMIT DURING VIRTUAL
INTERVIEWS (INCLUDING AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS/ANSWERS, OR
YOUR IMAGE/LIKENESS). TIMPL ASSUMES NO LIABILITY FOR THE MISUSE OF SUCH DATA,
NOR RESPONSIBILITY FOR THE AVAILABILITY OR RETENTION OF ANY INTERVIEW
RECORDINGS. YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN RISK. You
indemnify Timpl for any claims from virtual communications.
Calls: Timpl may insert functionality allowing you to call
third parties into messages relating to your application. This is a courtesy;
standard calling rates with your phone provider will apply.
Emails: Timpl may use an alias for your email. Once an
Employer has your contact info, Timpl is not responsible for its use. Messages
sent to a Timpl alias are processed by Timpl and its vendors for service,
display, and other purposes as per the Terms. Timpl decides how to extract and
display messages on Timpl Messaging, though grouping of related messages is not
guaranteed. Information provided about a message sender and other conversation
participants, like display name, may vary.
My Jobs: Timpl may offer you the opportunity to link a
third-party email client to the Site for Timpl to scan your emails in your
third-party email account and add job application updates to the “My jobs” page
within your Timpl account. If you choose to use this feature, Timpl will
automatically scan your emails and extract data that it identifies as being
relevant to application statuses. The updates will not be limited to
applications submitted on or through the Site, and
will include applications submitted outside the Site as well. You agree to your
extracted data being processed, analyzed, reviewed, and stored, including via
automated means, for data analysis, quality control, enforcement of the Site’s
rules and other Timpl policies, content moderation, and to improve the Site or
any other Timpl program or service. Timpl does not guarantee that the updates
to the job applications listed on the “My jobs” page within your Timpl account
will be accurate or complete. You may turn off this feature at any time via
your email settings.
Push notifications: To turn off push notifications, adjust
your browser settings (for browser notifications) or your mobile device
settings (for mobile notifications).
- Miscellaneous
Timpl works with groups that help people find jobs. Even
though we might call them “partners,” this doesn’t mean we are a joint business
with them. Timpl might share a small amount of information with these
organizations about Job Seekers if Job Seekers agree to it. This could be to
confirm that someone created an account or used our website. These groups can
advertise their services with Timpl. However, Timpl is not responsible for what
they do, and we are not liable for any problems that come from their services.
We also don’t promise that their services are good quality. You agree that
Timpl is not responsible for any issues that come from you working with these
other groups.
Timpl reserves the right to monitor all activity on the
Site to prevent fraud, spam, or other misconduct, and to take any action deemed
necessary, including but not limited to account suspension or termination,
without liability.
Section B: Terms for
Employers
If you
access or use the Site as an Employer, in addition to the General Terms of
Service (Section C) and any program- or service-specific terms, you agree to be
bound by these Terms for Employers (including the Data Processing Agreement in
Section D).
You
agree that your license to use the Site is automatically revoked upon your
attempt to use the Site for any other purposes other than to post Job Ads, make
information available regarding employment or employment openings, seek Job
Seekers, or otherwise obtain information related to hiring or human resources.
Timpl
does not and will not serve as an agent for any User. Timpl expressly rejects
delegation to Timpl of any decision-making authority by any User. Timpl offers
the Site to you strictly for your consideration and your decision-making within
your own recruitment and hiring processes. Only you, and not Timpl, makes any
decisions in these processes, including selecting qualifications, selecting or
evaluating candidates, advancing or not advancing any candidate to any step
such as an interview, and hiring or not hiring any applicant. Any automations
offered to you on the Site will only implement your criteria in a rote way. You
are responsible for ensuring your criteria are job-related and consistent with
business necessity, and for selecting alternative criteria when appropriate.
You are solely responsible for your account and your use of the Site, and your
access to and use of the Site is conditioned on your agreement that you will
not use the Site, in whole or in part, as a substitute for your own independent
judgment or decision-making at any step. Timpl is not responsible and disclaims
all liability for any actions taken or not taken based in whole or in part on
any information you submit or receive in connection with your use of the Site.
For
purposes of this section, all references to “you” or “your”
shall mean you, the individual or organization accessing the Site in your
capacity as an Employer.
- Employer Accounts
Your Responsibilities as an Employer: As an Employer, you
are solely responsible for your account, your use of the Site and any tools
offered therein, your decisions regarding job descriptions, job requirements,
any and all content of your Job Ad(s) and screener questions, whom you
interview or hire, and compliance with applicable laws, including relevant
federal, state, and local laws regarding the foregoing and any other aspect of
employment. Timpl is not responsible and disclaims all liability for any actions
taken or not taken based in whole or in part on any information you receive in
connection with your use of the Site.
Identity Verification: When you create an Employer account,
you may be required to verify your identity, potentially through a third-party
service. You agree that third-party verification services are separate from
Timpl and are responsible for their collection, use, storage, processing or
loss of data you provide to them, and any related legal obligations. Timpl does
not collect any biometric information or biometric identifiers,
or receive any biometric information or biometric identifiers from the
third-party verification services.
Data: When you create an account on behalf of an Employer,
the account belongs to the Employer, and you acknowledge that any and all information that you provide Timpl through the
account, such as the actions you take and when you take them, will be visible
to the Employer. As part of this account, you may have an individual profile
(“Employer Profile”). Your Employer Profile consists of information you provide
on the Site in the “Account Settings” and “Employer Settings” section of the
account. Employers may request that Timpl disable an account at any time by
contacting connect@timpl.com. Please note that Timpl
may be required to preserve business records pertaining to that account to
comply with its obligations under law or to establish or exercise its legal
rights.
Linked Accounts: A “Linked Account” is created when an
Employer account owner (an “Admin”) invites other users to the same account,
granting them varying access levels or “Roles.” Admins and designated users can
access account data, including candidate Personal Data, and purchase Timpl
services. By adding a user to a Role, you confirm your authorization to share
this data and access. Users with certain Roles in a Linked Account may access
all account information, including communications, actions, resume contacts,
and billing. They can also purchase Timpl services, for which you are
responsible for payment. If you link your Employer account, all activity, like
actions and timestamps, may be visible to linked users, depending on their
Role. Admins may retain some Linked Account user data, such as email addresses.
However, Linked Account users cannot view your job seeker activity or Profile.
You can unlink your account in settings; Admins can also unlink users at any
time and may be notified of excessive device logins. You agree to indemnify and
hold harmless Timpl from any allegations, claims, actions, suits, demands,
damages, liabilities, obligations, losses, settlements, judgments, costs and
expenses (including attorneys’ fees and costs) that result from the sharing of
this data, access to your account, and any purchases made under your account.
Prohibited Uses and Account Security: As an Employer, your
account is for business use and not for personal use. You are responsible for
all activity on your account, including any Job Ads posted, services purchased,
and the management of user access and roles for any Linked Accounts. Timpl is
not responsible for and disclaims all liability if your account credentials are
used improperly or falsely by a third party. Timpl may notify Job Seekers if
your Employer account is compromised, but doesn’t
guarantee notice delivery or accuracy and bears no responsibility or liability
for such communications.
If you attempt to send an email from a name or email
address that is not true, accurate, current or complete, we reserve the right
to drop such email. Attempting to send such an email is a violation of our
terms.
Email Updates: By registering for a Timpl account, you
agree to receive mandatory email updates regarding account activity to your
Timpl account.
Claiming Jobs: If you post a Job Ad that is also indexed on
the Site from another source (e.g., your career site), you may be required to
sponsor the Job Ad you post directly. Performance data for any unclaimed Job Ad
you have posted may be available to any party that subsequently claims it. It
is your responsibility to claim and manage your Job Ads.
Agency Partners: If you are a Timpl agency partner, you may
be eligible to participate in a Timpl partnership program. Agency partners in
this program may attain ranks based on their Timpl usage and engagement,
measured by revenue. Timpl’s determination of an
agency’s rank is made at Timpl’s full discretion and
may be revoked at any time.
- Your Job Ads and Job Requirements
Responsibility for Content and Accommodations: You are
solely responsible for all content you post, including Job Ads, screener
questions, and Company Pages. You must ensure your content is accurate,
non-discriminatory, and complies with all applicable laws, including wage and
hour, anti-discrimination, and data privacy laws. You are also responsible for
offering alternative methods of screening and for providing reasonable
accommodations for individuals with disabilities, if required by laws such as
the Americans with Disabilities Act. While Timpl is guided by WCAG 2.1, Level
AA in our efforts to design and develop accessible offerings, as outlined in
the accessibility statement, each disability is unique and Timpl does not
warrant that the method of delivery of your application materials or screening
questions is compliant with the Americans with Disabilities Act (“ADA”) or any
equivalent or similar law. Where required by law, you must clearly indicate
that reasonable accommodations are available, provide contact information for
job seekers requesting ADA-related accommodations when prompted on Timpl,
engage with and respond to any requests for accommodation, and provide
information about how to request an accommodation to Job Seekers. If you close
or change any Job Ads that you post, you agree to promptly update such Job Ads
on the Site or otherwise notify Timpl.
Ad Visibility: Timpl may reject or remove any Job Ad or
limit its visibility for any reason, such as if your Job Ad violates our
policies or does not indicate a salary above minimum wage or does not comply
with applicable law, at our sole discretion. We are not obligated to provide a
reason for removal, and you remain responsible for compliance with applicable
laws.
Ad Labels: All Job Ads are considered advertising. Timpl
may add labels like “Sponsored” or “Ad” to any paid content. From time to time Timpl may add labels (such as “Urgent”,
“Urgently Hiring”, “Ad”, “Paid”, “Promoted”, or “Sponsored”) when publishing an
Ad. Timpl reserves the right to add, change, or remove labels at any time. When
you enable labels like “Urgent” or “Urgently Hiring” for your Ad, the frequency
of showing such a label on your Ad is determined by Timpl in its sole
discretion. Timpl may display an estimate of the compensation associated with
any Job Ad. If you do not want an estimate to be shown, you must provide Timpl
with the actual compensation. Please see our Ads Program Terms below for more
information and terms applicable to Job Ads.
Timpl Suggestions: Timpl provides suggestions (such as
competitive salary), information (such as estimated number of applications),
and other recommendations as a courtesy, without warranty. Timpl also provides
job post templates for informational use; by using them, you adopt and are
responsible for the content. All such content is provided without warranty and
isn’t a guarantee of future performance. You use this information at your own
discretion and are solely responsible for your use of the Site, job descriptions,
legal compliance, and hiring decisions. Timpl is not responsible and disclaims
all liability for actions taken or not taken based in whole or in part on its
suggestions, information, and recommendations.
Extended Campaign Tools: Timpl’s
Extended Campaign Tools help coordinate Job Ads for multi-location businesses
like franchises or large companies with many locations. Use of these tools
means sharing your account data (locations, Job Ad performance, contact, spend)
with your franchisor or corporate HQ. The franchisor or corporate HQ may also
provide Timpl with contact info for their franchisees/local offices and Job Ad
content. By using these tools, you consent to this data sharing, confirm all
provided information is accurate, and warrant you have the right to share it.
You can request Timpl grant additional users access to your Extended Campaign
Tools account; Timpl will contact these users based on the information you
provide and is not responsible for user verification.
- Company Pages and Employer
Branding
General: When you post a Job Ad, Timpl may automatically
create a Company Page for you, displaying public company information. You
authorize Timpl to claim this page on your behalf (known as “Claimed Profile”
or similar), allowing you to edit it. User Content, including Job Ads (both
directly posted by you and indexed by Timpl from other sources), may appear on
your Company Page. You are solely responsible for content you add or edit on
your Company Page, including photos, videos, and linked third-party websites.
We moderate User Content using the same standard of review for all employers
and do not provide preferential treatment for our customers. You understand and
agree that our application of User Content moderation policies, and our
decision of whether or not to remove a piece of User
Content, is within our sole discretion and cannot form the basis of a violation
of the Terms.
Employer Branding Hub: Timpl may offer premium subscription
services such as Company Pages Premium, which may include features. Access to
features accessible only by subscription is limited to one Company Page per
subscription. Timpl is a provider of these programs and services, and all
invoice and payment processing for such programs and services shall be
undertaken by Timpl and subject to Timpl’s Privacy
Policy.
Subscription Cancellation: You may cancel your
participation in premium services at any time by notifying Timpl. Such
cancellation is generally effective at the beginning of the next calendar
month; except as otherwise indicated on your order form. For any annual
subscription that automatically renews, if you have prepaid for an annual
subscription then cancellation is effective immediately and Timpl will provide
a prorated refund of the unused subscription term, which may include any
discounts as applicable. Except as otherwise indicated on your order form,
annual subscriptions will not automatically renew. If you purchase an annual
subscription that automatically renews, you acknowledge and agree that your
subscription will automatically renew and Timpl will charge you on a recurring
basis until you cancel your subscription and such cancellation goes into
effect, which may not be until the next billing cycle. Except to the extent a
different cancellation method is specifically indicated on your order form, to
cancel your annual subscription auto renewal without incurring any charges,
email your sales representative no later than 30 days prior to your renewal
date.
Featured Employer: Timpl may offer some Employers “Featured
Employer” status at its sole discretion, based on the number of ads and spend
on eligible Sponsored Job campaigns. This program may be changed or removed at
any time without notice.
Branded Boost: Timpl may offer some Employers the
opportunity to purchase a Branded Boost subscription, subject to the payment
terms specified in an order form. Branded Boost is a branding feature which
displays the Employer’s company logo on job cards that appear on Timpl’s Homepage and search results page. The job card is a
structured summary or snapshot of a Job Ad.
- Candidate Management Features
General: When you use Timpl’s
candidate management tools (e.g., using the interface where you can view and
manage your candidate data (your “Employer Dashboard”)), you agree Timpl may
make available functions allowing you to take actions regarding the Job Seeker,
such as tools for setting up interviews, viewing resumes, and rejecting
candidates. If you use Timpl’s candidate management
tools, Timpl may compile a candidate’s application materials into a single
document or webpage and may add functions into corresponding emails. Timpl may
also enable a chatbot for Job Seekers to apply to your Job Ad by answering
questions, with their answers presented as a job application. Additionally,
Timpl may activate its relay function for your Job Ads and send applications to
your provided email address. Timpl may use your data from interactions with
materials (Job Ads, resumes, applications, interviews, messages) on the Site or
ATS for data analysis, quality control, or to improve programs and services,
including search results. Timpl may store such information regardless of
whether a job vacancy has been filled.
Automations: You may instruct Timpl to send automated
messages, including rejections or interview invitations. You may be given the
option to instruct Timpl to send out rejection notices if a Job Seeker has not
answered the questions in the manner set forth in the online instruction, or if
you set their status to “rejected”. If you choose such an option, such
candidates will receive rejection notices and will be set to rejected in your
candidate dashboard. Similarly, you may be given the option to use candidate
management tools that automate interview scheduling. If you choose such an
option, Job Seekers will be scheduled for interviews and invited to interviews
on your behalf via email based on whether information the Job Seeker has
provided to Timpl (e.g., answers to screener questions, resume) matches
criteria you have set. You acknowledge that Timpl acts only as a mechanical
transmitter for these communications and has no discretion in their content or
delivery. You are solely responsible for your hiring decisions. You are also
responsible for confirming whether any interviews were scheduled, or for
rescheduling or canceling interviews if necessary. By using these and other
candidate management tools, you acknowledge and agree that Timpl is not
procuring employees for Employers or procuring opportunities to work for Job
Seekers, and that Timpl does not act as your employment agency or agent by
offering these candidate management tools.
Your Content and Screening Process: Whether you are using
the Site directly or any ATS, you are responsible for the contents of your
emails, application form, screener questions or their format, criteria you set
for inviting candidates to interview, Company Pages that you create, update, or
manage, any messages that you send or otherwise, and your application and
screening process. You are responsible for ensuring that your selection
criteria are job-related and consistent with business necessity, for selecting
alternative criteria when appropriate, that you do not pose “disability-related
inquiries” or medical inquiries in violation of the law, and that you do not
screen out people with disabilities or members of any protected category under
the law. You agree that Timpl is not responsible for your User Content or
hiring practices and disclaims all liability for such content or practices,
including as to whether such content or practices are legal.
Record Retention: You are responsible for your own
compliance with any applicable record-retention requirements. Timpl is not
responsible for maintaining or storing employment records, application
materials, or data on your behalf. Timpl may allow you to delete candidate and
application data from your dashboard. Deleting this information may be
irreversible, and you will lose access to it on Timpl.
Matches: Timpl may present Job Seeker Resumes which match
Job Ads you have posted, or present Job Ads to matching Job Seekers. To
generate matches, Timpl uses data collected through our Site from both
Employers and Job Seekers. This includes Job Ads, Resume, application materials
(including responses to screener questions), and user activity on the Site
(such as searches run and Job Ads clicked on and
applied to). You are free to disregard such matches and are ultimately
responsible for your sourcing and screening decisions.
Candidate Summaries and Display: Timpl offers Candidate
Summaries, using information from both the Job Seeker and your Job Description.
These summaries are not employment recommendations. Employers must review the
full application and not base employment decisions solely on summaries. Timpl
may verify Job Seeker skills or certifications, but
does not guarantee accuracy of these verifications. Employers are responsible
for verifying information on the Site. Timpl may offer functionality that
groups candidates based on whether they meet or may meet Employers’ criteria,
based on text in their resumes or answers to screener questions. In all cases,
Employers can view any applicant at any time, and Timpl makes no decisions
about any applicant. You agree that such functionality does not constitute or
contribute to a decision, and is not a substitute for
human discretion and review. You agree not to use any Timpl-provided
functionality, summary, score, or other content as the sole factor, as a factor
weighted more than other factors, or to modify or overrule conclusions derived
from other factors, in your decision-making, recruitment, or hiring processes.
Your Collection of Demographic Data: Timpl may offer
functionality permitting you to request demographic information, including
disability status, from applicants to your Job Ad. If you use such
functionality, you represent that you are a federal contractor or subcontractor
who is required to seek disability status information from job applicants for
the purpose of complying with the Department of Labor’s Office of Federal
Contract Compliance Programs (“OFCCP”) requirements. You acknowledge that this
functionality is presented without warranty, and compliance with any OFCCP or
other governmental record-keeping requirements remains your sole
responsibility.
If you include voluntary self-identification questions for
Job Seekers along with your application materials, you are solely responsible
for compliance with applicable laws related to such questions, including the
content and format of the questions and your use of the Job Seekers’ responses.
Timpl’s Collection of Demographic
Data: Timpl may give Job Seekers the opportunity to provide certain demographic
information to Timpl, such as race and ethnicity, gender, age, LGBTQ+ community
membership, and disability status, as well as whether they have an arrest or
conviction record (“demographic data”). This Timpl demographic data survey is
separate from any voluntary self-identification questions provided by
Employers. You agree that Timpl may collect demographic data from Job Seekers
applying to your Job Ad using Timpl’s demographic
survey, and that Timpl may use information from that survey to evaluate and
improve our services. You further agree that you as an Employer have no
ability, right, or entitlement to view or access demographic data collected via
the Timpl demographic data survey pertaining to any Job Seeker or related to
any employer by any means including civil discovery, subpoena, or any other
legal process without their permission. Timpl disclaims any warranty regarding
the demographic composition of Job Seekers applying to any particular
job.
Notifications; No Guarantees: Timpl doesn’t guarantee email or
application delivery, or error-free data transmission/storage. You’re
responsible for checking your Employer Dashboard for applications and info.
Timpl may provide application notifications, but they are a courtesy; do not
rely on them. In the event a message being sent is intended for a closed
account, these messages will not be deliverable. If you do not feel comfortable
sending a message through Timpl’s relay functions,
please contact the Job Seeker via another method. Timpl sends applications to
the contact information you provide, but Timpl cannot verify this information.
If you provide incorrect contact information, you are responsible for
correcting it, responding appropriately, or taking any necessary steps to
protect Job Seekers’ privacy. Timpl disclaims liability for notifications.
Verification: You acknowledge that as part of its efforts
to combat fraud and spam, Timpl may require that users verify their email
address, including Job Seekers applying to your job. However, email
verification is not guaranteed. You are responsible for your use of any
software that rejects applications from unverified email addresses.
Personal Data Transfers: Should you post any Job Ads for
Job Seekers in any country where the cross-border transfer of Personal Data is
regulated, you agree to comply with all applicable laws regarding such
transfers, including obtaining necessary consents and providing adequate
safeguards. Timpl disclaims all liability for any non-compliance by you in this
regard.
- Prohibited Activities for
Employers
In addition to other prohibitions in these Terms, you shall
not: (a) post discriminatory, misleading, or illegal job listings; (b) post
fake jobs, impersonate others, or engage in fraudulent schemes; (c) attempt to
scrape, harvest, or extract data from the Site without permission; (d) use
automated scripts, bots, or tools to post jobs, submit applications, or monitor
content; (e) use the Site to compete with Timpl or develop similar services;
(f) reverse engineer, decompile, or disassemble any part of the Site; (g)
infringe on Timpl's intellectual property; or (h)
engage in any activity that harms Timpl's reputation
or operations.
Timpl reserves the right to report any suspicious or
illegal activity to authorities and to cooperate fully with any investigation.
Section C: General Terms
for All Users
You must be at least 18 or the age of majority in your U.S. jurisdiction to opt-in to the marketplace. Suspended users may not reuse Services without written permission from Timpl Connect.
- User Conduct Rules
You must use the Platform responsibly and in compliance
with all applicable laws. Prohibited activities include, but are not limited
to:
- Posting discriminatory,
misleading, or illegal job listings (e.g., those violating equal
employment opportunity laws).
- Posting fake jobs, impersonating
others, or engaging in fraudulent schemes.
- Attempting to scrape, harvest,
or otherwise extract data from the Platform without express permission.
- Using automated scripts, bots,
or other tools to post jobs, submit applications, or monitor content.
- Uploading viruses, malware, or
other harmful code.
- Interfering with the Platform's
operation or security.
- Harassing, threatening, or
abusing other Users.
- Violating intellectual property
rights.
- Engaging in commercial
activities not authorized by Timpl.
We reserve the right to:
- Remove any content that violates
these Terms.
- Suspend or ban accounts for
repeated or severe violations.
- Report suspicious or illegal
activity to relevant authorities.
Users who violate these rules may be subject to legal
action, in addition to Platform sanctions.
- Account & Data Policies
- Job Seekers: Must opt into the Marketplace to create an account, upload a resume, or apply for jobs, as detailed in Section 5. To create an account, job Seeker must provide accurate name, verified email or phone number r and resume.
- Clients: Must provide accurate corporate name, address, website and user contact information. For sponsored jobs, clients will provide credit card billing and contact information.
- Passwords: All users must use strong passwords, secure accounts, and notify Timpl Connect of unauthorized access (email: connect@Timpl.com). Timpl Connect may suspend or terminate accounts for violations. See “Prohibited Activities”. without liability.
- IP Ownership
Employer owns their own job content.
Timpl owns all platform infrastructure, design, features,
and code.
User-submitted content grants Timpl a worldwide,
non-exclusive, royalty-free, perpetual license to use for the purpose of
operating and promoting the platform.
You agree not to infringe Timpl's
IP, and Timpl may pursue legal remedies for violations.
- Limitation of Liability
Timpl provides the Platform on an "as-is" and
"as-available" basis. To the fullest extent permitted by law, Timpl
is not responsible for:
- The accuracy, legitimacy, or
quality of job postings or User-submitted content.
- Any outcomes related to hiring,
job offers, rejections, or employment decisions.
- Interactions between Users,
whether on the Platform or offline.
- Any indirect, incidental,
consequential, or punitive damages arising from use of the Platform.
Our total liability for any claim shall not exceed the
amount paid by the User for Services in the preceding 12 months.
Timpl disclaims all warranties, express or implied,
including merchantability and fitness for a particular purpose.
- Indemnification
You agree to indemnify, defend, and hold harmless Timpl,
its officers, directors, employees, and agents from any claims, damages,
losses, liabilities, and expenses (including attorneys' fees) arising from: (a)
your use of the Platform; (b) your violation of these Terms; (c) your User
Content; or (d) your violation of any law or third-party rights.
- Termination Clause
Timpl may terminate or suspend a User's access to the
Platform at any time, with or without notice, for violations of these Terms or
for any other reason deemed necessary to protect the integrity of the Site.
Users may request termination of their account at any time
by contacting connect@timpl.com. Upon termination, all
licenses and rights granted under these Terms will cease, but obligations
(e.g., payment for Services) will survive.
- Changes to Terms
We may update these Terms from time to time. Continued use
of the Platform after changes constitutes acceptance of the updated Terms. We
will notify Users of material changes via email or on the Site.
- Severability
If any provision of these Terms is held invalid or
unenforceable, the remaining provisions shall remain in full effect.
- AI-Generated Content
Any AI-Generated Content provided by Timpl is for
informational purposes only and is not guaranteed to be accurate or error-free.
You use it at your own risk and are responsible for verifying its content.
- Anti-Competitor Provisions
You
agree not to use the Platform to develop, benchmark, or create competing
products or services. Prohibited activities include data mining, scraping, or
any form of competitive intelligence gathering. Timpl reserves the right to
seek injunctive relief for violations.
Section D: Additional
Terms and Policies
D.1 Timpl API Terms
If you access or use any Timpl Application Programming
Interface (API), including accessing and using the Site or any of the Timpl
Apps or any Applicant Tracking System (ATS) through an API, you agree to be
bound by the Timpl API Terms below as well.
Timpl grants you a limited, non-exclusive,
non-transferable, non-sublicensable license to access and use the Timpl API
solely for your internal use to develop, test, and support your Integration,
and to distribute or allow End Users to access your Integration, provided you
comply with all API Documentation and these Terms. You may not use the Timpl
API for any other purpose without Timpl’s prior
written consent. You may not share your API key with any third party, and you
are responsible for all use that occurs under your API key, including any
charges or liabilities incurred due to unauthorized use or access. You agree
not to use the Timpl API in any way that is unlawful or harms Timpl, its
service providers, End Users, or any other person. Timpl may tell you about any
such harm, even if confidential, if Timpl believes it is reasonably necessary
to enforce or protect its rights. Timpl may modify or discontinue the Timpl API
at any time. You acknowledge that Timpl may monitor your use of the Timpl API
and may use data related to your or End Users’ use in an aggregate or
anonymized manner, including to compile statistical and performance
information. You agree to Timpl’s use of this data as
described in our Privacy Policy.
D.2 Timpl Ads Program Terms
These terms apply to Job Ads on the Site (including Job Ads
you post through Timpl and Job Ads Timpl displays with content from you). You
agree that by posting a Job Ad on Timpl, including through Employer Assist, you
authorize Timpl to promote the Job Ad (for example, by highlighting the fact
that a Job Seeker can apply easily, that the Job Ad is new, or by showing the
Job Ad in search results on the Site and on other content you have provided to
Timpl).
You shall pay for Job Ads in the currency specified by
Timpl, at the rate specified on the Site or an IO. You are responsible for
maintaining the security of your billing information and acknowledge that you
are fully responsible for all charges related to your account, including any
unauthorized charges. For Job Ads with a specified duration, you shall be
charged the amount listed on the Site or an IO, regardless of whether you pause
the Job Ad or it fails to attract Job Seekers. For Job Ads with no specified
duration (e.g., “budgeted Job Ads”), you shall be charged for all clicks up to
the specified budget cap. You acknowledge that Timpl does not guarantee that a
budgeted Job Ad will receive a certain number of impressions, views, or
applications, or any at all. Timpl may move any unpaid balance you have as an
Employer to any other Timpl account (e.g., sponsored Job Ad balance to
pay-per-application balance). Timpl may offer advertising programs in addition
to, or as a replacement for, the current Job Ads program. You agree that by
using such advertising programs, your use is governed by the applicable terms
for such programs (which may be different from these Terms).
D.3 Limitation of Liability
To the full extent permissible by law, Timpl will not be
liable for any damages of any kind arising from the use of the Site or from any
information, content, materials, products (including software) or services
included on or otherwise made available to you through the Site, including, but
not limited to direct, indirect, incidental, punitive, and consequential
damages, unless otherwise specified in writing. Certain state laws do not allow
limitations on implied warranties or the exclusion or limitation of certain
damages. If these laws apply to you, some or all of
the above disclaimers, exclusions, or limitations may not apply to you, and you
might have additional rights.
D.4 Indemnification
You agree to defend, indemnify and hold harmless Timpl and
its affiliates, and their respective officers, directors, employees, agents,
contractors and suppliers, from and against any and all claims, liabilities,
damages, losses, costs and expenses, including attorney’s fees, arising out of
or in any way connected with: (i) your access to or
use of the Site; (ii) your violation of these Terms; (iii) your violation of
any third party right, including without limitation any intellectual property
right, publicity, confidentiality, property or privacy right; or (iv) any claim
that one of your User Submissions caused damage to a third party, including
without limitation claims that your User Submissions are false, misleading or
inaccurate.
D.5 Data Processing Agreement
This Data Processing Agreement (“DPA”) is incorporated into
the Terms and applies where Timpl processes Personal Data on behalf of the User
as a Processor.
Controller to Processor Data Processing Addendum
This Data Processing Addendum (“Addendum”) between You and
the Timpl entity acting as Processor under Applicable Data Protection Law, is
incorporated into our Terms of Service, and solely applies to limited
situations where Timpl acts as a Processor of Client Personal Data on your
behalf (as Controller).
1. Scope and
Applicability
1.1 This
Addendum applies where and to the extent that Timpl processes Client Personal
Data on behalf of the Client as a Processor (or Service Provider) under
Applicable Data Protection Law in the course of
providing the Services pursuant to the Agreement.
1.2 The
nature, purpose and subject matter (including duration) of the processing, the
types of Client Personal Data and categories of data subjects, are described in
Appendix A to this Addendum.
1.3 The
Client is the Controller of Client Personal Data and Timpl shall process Client
Personal Data only as a Processor acting on behalf of the Client and in
accordance with the Client’s documented instructions.
1.4 The
Parties agree to comply with the following provisions with respect to any
Client Personal Data processed under the Agreement.
1.5 This
Addendum forms part of the Agreement. Except as modified below, the terms of
the Agreement shall remain in full force and effect. Terms used but not defined
in this Addendum shall have the same meaning as set forth in the Agreement.
2. Processing
of Client Personal Data
2.1 Timpl
shall only process Client Personal Data for the purposes of the Agreement and
in accordance with Client’s documented instructions (including with regard to transfers of Client Personal Data to a third
country if applicable). The Agreement and this Addendum constitute Client’s
complete instructions to Timpl regarding the processing of Client Personal Data
at the time of signature of this Addendum. Any additional or alternate
instructions must be agreed upon separately by the parties in accordance with
the change procedure in the Agreement.
2.2 If Timpl
is required by applicable law to process Client Personal Data other than as
instructed by Client, Timpl shall inform Client before such processing occurs,
unless the law prohibits such information on important grounds of public
interest. Timpl shall immediately inform Client if, in Timpl’s
opinion, an instruction infringes Applicable Data Protection Law, in which case
Timpl is entitled to refuse to carry out the relevant processing.
2.3 Timpl
shall ensure that access to Client Personal Data is strictly limited to those
individuals who need to know or access the Client Personal Data for the
purposes of the Agreement, and to comply with Applicable Data Protection Law in
the context of that individual’s duties.
2.4 Timpl
shall ensure that all such individuals are informed of the confidential nature
of the Client Personal Data, have received appropriate training on their
responsibilities and are subject to confidentiality undertakings or
professional or statutory obligations of confidentiality.
3.
Confidentiality
Timpl shall
treat Client Personal Data as strictly confidential and shall not disclose it
to any third party except as permitted under this Addendum or the Agreement, or
as required by law.
4. Security
4.1 Taking
into account the state of the art, the costs of implementation and the nature,
scope, context and purposes of the processing of the Client Personal Data, as
well as the likelihood and severity of risk to individuals, that Timpl’s implementation of and compliance with the security
measures set out in Appendix B (“Technical and Organizational Security
Measures”) are sufficient to provide a level of security appropriate to the
risk in respect of the processing of the Client Personal Data; and
4.1.2 the
Technical and Organizational Security Measures implemented pursuant to this
clause 4 and Appendix B are subject to technical progress and development and
that Timpl regularly reviews and may update or modify them from time to time in order to ensure that the processing of Client Personal
Data is performed in accordance with this Addendum and Applicable Data
Protection Law.
4.2 Personal
Data Breach
If Timpl
becomes aware of an actual or suspected Personal Data Breach of Client Personal
Data, Timpl will notify You without undue delay. Timpl will provide You with
such information, assistance, cooperation , and taking into account the nature of the services provided and
the information available to Timpl, take reasonable commercial steps to: (i) investigate and mitigate the Personal Data Breach and
(ii) assist with respect to Your breach notification obligations under any
Applicable Data Protection Law. The Parties agree to coordinate in good faith
on developing the content of any related public statements and any required
notices to the affected data subjects and/or the appropriate regulator in
connection with a Personal Data Breach, provided that
nothing in this clause shall prevent either party from complying with its
obligations under Applicable Data Protection Law.
5. Audits and
Inspection
Upon written
request, Timpl shall make available to You, no more than once annually and
strictly at your own cost, information reasonably necessary to demonstrate Timpl’s compliance with its obligations under this Addendum
and Applicable Data Protection Law. You shall be solely responsible for
determining whether the Services and Timpl’s Security
Measures as set forth in Appendix B will meet your needs, including with
respect to any Data Protection Laws.
6. Data
Subject and Supervisory Authority Requests
To the extent
required under Applicable Data Protection Law and taking into
account the nature of the services provided, Timpl shall:
6.1 provide
such assistance to You as is reasonably requested with respect to Your
obligations to comply with requests from Your data subjects to exercise their
rights under Applicable Data Protection Law. Timpl shall notify You without
delay upon receipt of any request by a data subject to exercise his or her
rights under Applicable Data Protection Law in respect of any Client Personal
Data. Timpl will not independently respond to such requests from Your data
subjects except where otherwise required by Applicable Data Protection Law. You
undertake to inform Timpl (as the processor / service provider) of any data
subject (or consumer) request received and shall provide Timpl with the
necessary information to allow Timpl to comply with the request when
required to do so; and
6.2 notify
You of all enquiries or communications from a competent supervisory authority
that Timpl receives which relate to Client Personal Data processed in
connection with providing the services and under this Addendum and the
Agreement unless prohibited from doing so at law or by a regulator. You shall
be responsible for all communications or correspondence with the competent
supervisory authority in relation to Your role as Controller of Client Personal
Data under Applicable Data Protection Law and, to the extent permitted by law.
7. Privacy
Impact Assessments and Prior Consultation
To the extent
required under Applicable Data Protection Law and taking into account the
nature of the services provided and the information available to Timpl, and to
the extent You do not otherwise have access to the relevant information, Timpl
shall provide reasonable assistance to You as reasonably requested with respect
to Your obligations to conduct privacy / data protection impact assessments
with respect to the processing of Client Personal Data.
8. Subprocessors
You generally
authorize the engagement of Subprocessors by Timpl
and a list of existing
Subprocessors (to the extent that Subprocessors
shall be used) may be made available on request. Timpl shall enter into a
written agreement with each Subprocessor(s) that
imposes on the Subprocessor the same data protection
obligations that are imposed on Timpl pursuant to this Addendum. You shall
promptly, and in any event within 10 business days, notify Timpl in writing of
any reasonable objection to such changes / appointment. You acknowledge that Timpl’s Subprocessors are
essential to provide the services and that if You object to Timpl’s
use of a Subprocessor, then notwithstanding anything
to the contrary in the Agreement, Timpl will not be obligated to provide the
services to You for which Timpl uses that Subprocessor
and any adjustments required by You shall be at your cost. Any disagreements
between the Parties shall be resolved via the contract dispute resolution
procedure.
9. Transfers
9.1 Transfers
of EEA/Swiss Data
To the extent
that GDPR and complementary data protection laws in EU member countries (“EU
Data Protection Law”) applies to the processing of Client Personal Data, Timpl
agrees that it will not transfer Client Personal Data out of the EEA and/or
Switzerland to a country that has not been identified by the European
Commission or a Supervisory Authority under EU Data Protection Law as a country
that provides an adequate level of data protection except where Timpl has
ensured appropriate safeguards are in place, such as the Standard Contractual
Clauses approved by the European Commission unless otherwise required by
applicable law. Timpl and You hereby enter into the
Standard Contractual Clauses (as further set out in the Schedule to this
Agreement) in respect of such transfers.
9.2 Transfers
of UK Data
Subject to
subsection 9.4 below, the Parties shall rely on the UK Standard Contractual
Clauses as amended from time to time by the Information’s Commissioner Office
(the “UK SCCs”), to protect Client Personal Data being transferred from the
United Kingdom (UK) to a country outside the UK not recognized as providing an
adequate level of protection for personal data. You, acting as data exporter,
shall execute, or shall procure that Your relevant
entities execute, such UK SCCs with the relevant Timpl entity or a third-party
entity, acting as a data importer.
9.3 Transfers
of non-EEA/Swiss Data
In the event
that Client Personal Data is to be transferred outside the country of origin in
connection with the provision of Services under the Agreement and this country
is not located within the EEA, Switzerland or the United Kingdom, the Parties
will work together expeditiously and in good faith to establish the appropriate
transfer mechanism to be implemented, as required by applicable Data Protection
Law.
9.4 Transfers
of non-EEA/Swiss/UK Data
Timpl
self-certifies to and complies with the EU-U.S. Data Privacy Framework program
(EU-U.S. DPF (which is detailed here:
https://www.dataprivacyframework.gov/), the UK Extension to the EU-U.S. DPF,
and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF), as
administered by the US Department of Commerce, and Timpl shall during the term
of the Agreement maintain its self-certification to and compliance with the
Frameworks (or successor frameworks) with respect to the Processing of Client
Personal Data that is transferred from the EEA, UK or Switzerland to the United
States, and provide Customer Personal Information with at least the same level
of protection as required under the EU-U.S. DPF, including without limitation
the Onward Transfer Principle. Timpl further agrees to process Client Personal
Data as Processor only (i) for the limited and
specified purposes consented to by the data subjects and set out in this
Agreement (ii) in accordance with this Agreement, and the EU-U.S DPF Principles
and (iii) taking into account the nature of the processing, assists the
controller in responding to individuals exercising their rights under the DPF
Principles.
9.5 Transfer
Mechanism
In the event
that the transfer mechanisms agreed by the Parties herein are amended,
replaced, or cease to be authorized as a means to provide “adequate protection”
with respect to transfers of Client Personal Data, the Parties will work
together expeditiously and in good faith to establish another valid transfer
mechanism and/or implement supplementary measures as needed to establish
appropriate safeguards for such data. Any impacts on the terms of the Agreement
and the provision of the services caused by such new requirements will be
addressed by the Parties in accordance with Section 16 (Changes in Laws) below.
10.
California Consumer Privacy Act
10.1 The
following shall apply to the extent that the CCPA is applicable. Timpl shall: (i) not sell or share any Client Personal Data (as defined
by CCPA); (ii) not retain, use or disclose any such Client Personal Data for
any purpose other than business purpose(s) specified in accordance with the
Agreement, unless permitted by law; (iii) not retain, use or disclose such
Client Personal Data outside the direct business relationship between Timpl and
Client, as set forth in the Agreement, unless otherwise permitted by law; (iv)
provide the same level of privacy protection required of Client by the
applicable obligations under CCPA for Client Personal Data ; (v) notify the
Client if it can no longer meet its obligations under the CCPA and will work with the Client to take
reasonable and appropriate steps to stop and remediate unauthorized use of
Client Personal Data.
10.2 Client
agrees that execution of the Agreement by Timpl shall be deemed to constitute
any certification that is required under applicable Data Protection Laws to the
restrictions on sale, retention, use, or disclosure of Client Personal Data.
11. Use of
Business Contact Information
Each Party
consents to the other Party using its Business Contact Information for contract
management, payment processing, service offering, and business development
purposes, including business development with partners, and such other purposes
as set out in the using Party’s global data privacy policy (copies of which
shall be made available upon request). For such purposes, and notwithstanding
anything else set forth in the Agreement or this Addendum with respect to
Client Personal Data in general, each Party shall be considered an independent
Controller with respect to the other Party’s Business Contact Information and
shall be entitled to transfer such information to any country where such
Party’s global organization operates.
12.
Disclaimer of Liability
Timpl will
not be liable for any claim brought by a data subject arising from or related
to Timpl or its Affiliates action or omission to the extent that Timpl was
acting in accordance with Your instructions.
13. Governing
Terms
13.1 This
Addendum represents the entire agreement between the Parties in relation to its
subject-matter and all previous representations, agreements and statements are
hereby excluded.
13.2 For
avoidance of doubt and without prejudice to the rights of any data subjects
thereunder, this Addendum and any Standard Contractual Clauses (or other data
transfer agreements) that the Parties or their affiliates may enter into in
connection with the services provided pursuant to the Agreement will be
considered part of the Agreement and the liability terms set forth in the
Agreement will apply to all claims arising thereunder.
13.3 In the
event of any conflict or ambiguity between terms of this Addendum and terms of
the Agreement, the terms of the Addendum shall prevail. In the event of any
conflict or ambiguity between terms of this Addendum and terms of the Standard
Contractual Clauses, the terms of the Standard Contractual Clauses shall
prevail. All other terms and conditions within the Agreement remain unchanged
and in full force and effect.
14.
Severability
Each
and every
provision of this Addendum is severable and distinct from the others and if at
any time any provision of this is or becomes illegal, invalid or unenforceable
in any respect under the law of any jurisdiction, that will not affect or
impair the legality, validity or enforceability in that jurisdiction of any
other provision of this Addendum.
15. Notices
and Variation
All notices,
consents, demands, and other communications required or permitted to be given
by either Party under this Addendum shall be in writing. No amendment to this
Addendum will be effective unless in writing and signed by both Parties.
16. Changes
in Laws
In the event
of (i) any newly enacted Applicable Data Protection
Law, (ii) any change to an existing Applicable Data Protection Law (including
generally-accepted interpretations thereof), (iii) any interpretation of a new
or existing Applicable Data Protection Law by You, or (iv) any material new or
emerging cybersecurity threat, which individually or collectively requires a
change in the manner by which Timpl is delivering the services to You, the
Parties shall agree in writing upon how Timpl’s
delivery of the services will be impacted and shall make equitable adjustments
to the terms of the Agreement and the Services in accordance with any change
procedures as may be agreed to by the Parties.
17. Governing
Law and Jurisdiction
17.1 The
jurisdiction of this Addendum shall be the jurisdiction of the Agreement. In
the event there is no jurisdiction clause in the Agreement, any dispute or
claim in connection with this Addendum shall be governed by and construed in
accordance with:
17.1.1 in the
case of the contracting Timpl entity being in the US, the laws of the state of
Georgia,
17.1.2 in the
case of the contracting Timpl entity being outside the US, the laws of Georgia,
and each of the Parties hereby consent to the exclusive personal jurisdiction
(including non-contractual disputes or claims) of the federal or state courts
located in Gwinnett County, Georgia, U.S.A, if the Data Processor is located in
the United States of America, or Duluth, Georgia, if the Data Processor is
located elsewhere.
APPENDIX A
Data Importer
Name: Timpl Careers Group, LLC
Address: 4227
Pleasant Hill Rd, Building 15, Duluth, GA 30096
Contact: Timpl
Careers Group, LLC
ATTN: Data
Protection Officer
4227 Pleasant
Hill Rd, Building 15, Duluth, GA 30096
Relevant
Activities: Timpl is engaged in the business of providing a web-based platform
and related services for job seekers to upload resumes and search for jobs, and
for businesses to post jobs, link jobs and locate candidates (the “Timpl
Services”).
Role: Processor
Description
of Transfer
Categories
Data Subjects
The personal
data transferred concern the following categories of data subjects: Individuals
about whom Personal Data is provided to Timpl via the Services by (or at the
direction of) Client, which may include without limitation Client’s or its
Affiliates’ employees, contractors, and end users.
Purposes of
the transfer(s)
The transfer
is made for the following purposes: Timpl will only process Client Personal
Data as Processor for the following purposes and only when necessary and
proportionate to comply with the Client’s instructions: Providing and updating
the Services as licensed, configured, and used by Client and its users,
including through Client’s use of Timpl settings, administrator controls or
other Service functionality; Securing and real-time monitoring the Services;
Resolving issues, bugs, and errors; Providing Client requested support,
including applying knowledge gained from individual Client support requests to
benefit all Timpl Clients but only to the extent such knowledge is anonymized
as set out in the Agreement and this Appendix A detailing the subject matter,
nature, purpose, and duration of Personal Data Processing in the Controller to
Processor capacity; Any other documented instruction provided by Client and
acknowledged by Timpl as constituting instructions for purposes of this
Addendum.
Categories of
Personal Data
Depending on
the Services you use, the personal data transferred may primarily concern the
following categories of data
Timpl Account
Information: Data associated with the end user’s Timpl account, password,
company name, and Client’s preferences. This will include: Timpl unique user
ID, social media login (optional), email address, and display name.
Client
Authentication Data: This may include username and password unless Single Sign
On (SSO) is used.
Interview
Content: This may include video, audio, transcripts, interview notes, and
interview questions.
Chat Messages:
Content sent between users on an Timpl hosted video platform (e.g. Timpl
Interview)
Calendar
Information: This may include meeting schedules and event information made
available through Client controlled integrations (e.g. Outlook, Google
Calendar).
Candidate
Materials: Data that Job Seekers disclose to employers in the hiring process.
This data may include applications, which generally contain job seeker resumes,
screening data (such as answers to screener questions), cover letters, and any
other data a job seeker agrees to share with Employers when they express
interest in employment opportunities, for example, by applying or registering
for events.
Employer
Materials: This may include contact details to receive applications and
messages, recruiter profiles, disposition information and employers’ notes
about candidates, and candidate preferences.
Interview
Metadata: This may include information about your interview product usage, such
as frequency, quality, time zone, attendance, and duration of events, as well
as network activity and sample text you save to dash.
Device and
Network information: Information about your desktop and mobile device, which
may include network data, operating system, user agent, MAC / IP address, and
service logs.
User Feedback
and Satisfaction Data: This may include ratings and plain text feedback on how
we can improve our services.
Frequency of
the transfer (e.g. whether the data transfer is a one-off or continuous basis)
Special
categories of personal data (if appropriate)
Special
categories are not required to use the Services. Such special categories of
data include, but may not be limited to, Personal Data with information revealing
racial or ethnic origin, political opinions, religious or philosophical belief,
genetic or biometric data, data concerning your health or sexual orientation.
To the extent such sensitive data is submitted, it is determined and controlled
by Client in its sole discretion.
Appendix B
TECHNICAL AND
ORGANISATIONAL SECURITY MEASURES
In accordance
with the Agreement, the Data Processor will adopt and maintain appropriate
(including organizational and technical) security measures in dealing with
Personal Data in order to protect against unauthorized or accidental access,
loss, alteration, disclosure or destruction of such data, in particular where
the processing involves the transmission of data over a network, and against
all other unlawful forms of processing.
In
determining the technical and organizational security measures required under
the Agreement, the Data Processor will take account of the state of the art,
the costs of implementation, and the nature, scope, context, and purposes of
processing as well as the risk of varying likelihood and severity for the
rights and freedoms of natural persons.
The Data
Processor will maintain the following specific security measures, as
applicable:
ORGANIZATION
OF INFORMATION SECURITY – Management direction and support for information
security
Policies for
information security are documented and published.
Chief
Security Officer is appointed with responsibility for coordinating and
monitoring security rules and procedures.
Security
roles and responsibilities are defined and allocated.
Maintained
information on third-party contact information to be used to report a security
incident, such as Law Enforcement, relevant government departments, vendors,
and Information Sharing and Analysis Center (ISAC) partners.
HUMAN
RESOURCE SECURITY – Employee responsibilities for information security
Background
checks are conducted on candidates for employment in accordance with relevant
laws, regulations and ethics based on job title and location.
Terms and
conditions of employment for every employee require acknowledging Company
Guidelines which include Acceptable Use Policy, Employee Privacy Notice and
Code of Conduct.
Information
security and privacy awareness, education, and training is conducted on hire
and annually thereafter.
Formal
disciplinary process is documented, communicated, and acknowledged by new hires
and employees annually.
ASSET
MANAGEMENT – Identification and management of organizational assets
Assets
associated with data processing have been identified and an inventory is
maintained.
Rules for
acceptable use have been documented, communicated, and acknowledged by new
hires and employees annually.
Sensitive
data has been classified in terms of legal requirements to allow for access to
be restricted.
LOGICAL
SECURITY – Access control to information processing systems
Access to
information and information processing facilities is limited and controlled to
only that data minimally necessary to perform the users’ job duties.
A formal user
registration and de-registration process is in place enforcing unique
identification of users.
Allocation
and use of privileged access rights are restricted and controlled.
Users are
required to follow secure practices in the use of authentication information
including password configurations providing for a minimum length of 10
characters. Password history of 12. Complexity requiring 3 out of the following
4 character types: Capital Letters, Lowercase Letters,
Numbers, Special Characters.
Automatic
time-outs of accounts if left idle, with identification and password required
to reopen.
Automatic
deactivation of user IDs when several incorrect passwords are entered.
Multi-factor
authentication (i.e., requiring at least two factors to authenticate a user)
for remote access over virtual private network (VPN) to any network, system,
application, or other asset containing classified information.
PHYSICAL
SECURITY – Access and environmental control of information processing areas
Security
perimeters are defined and used to protect areas that contain restricted or
confidential information and information processing facilities.
Secure areas
are protected by entry controls to ensure only authorized personnel are allowed
access.
Access to
information processing facilities is logged and monitored by security.
Physical
protections against natural disasters, malicious attacks, and accidents are
applied.
OPERATIONS
SECURITY – Secure operations of information processing facilities
Changes to
information processing facilities are controlled.
Centrally
managed anti-malware software to monitor and defend information processing
facilities.
Logging
enabled on information processing facilities to include detailed information
such as event source, date, user, timestamp, source addresses, destination
addresses with synchronized time sources.
Periodic
internal and external penetration testing of information processing systems is
performed to identify vulnerabilities. Identified vulnerabilities are addressed
as part of the vulnerability management program.
A process to
timely identify and remediate system, device, and application vulnerabilities
through patches, updates, bug fixes, or other modifications to maintain the
security of Personal Data.
NETWORK
SECURITY – Security of information transmission
Use of
industry standard firewall and encryption technologies to protect the gateways
and pipelines through which the data travels (e.g. TLS/SSL).
Encryption of
certain highly confidential data (e.g., personally identifiable information
such as National ID numbers, credit or debit card numbers) at rest and when in
transit across open networks in accordance with industry best practices.
APPLICATION
SOFTWARE SECURITY – Information Security is designed and implemented within
systems development
Separation of
development, testing and operational environments.
Secure coding
practices appropriate to the programming language and development environment
are in use.
Error
checking is performed and documented for all input, including for size, data
type, and acceptable ranges or formats.
Verification
of versions of software acquired from third parties are supported or
appropriately hardened based on developer security recommendations.
Software
development personnel receive OWASP training in writing secure code.
Static and
dynamic analysis tools are used to verify that secure coding practices are
being adhered to for internally developed software.
THIRD PARTY
RELATIONSHIPS – Security of information and information processing facilities
accessible by third parties
Information
security requirements for mitigating risks associated with third party access
to information and information processing facilities are agreed to in writing.
Third parties
and third party services are assessed by security to
identify security and data protection risks that must be addressed through
either organizational or technical measures during contracting or
implementation.
INCIDENT
MANAGEMENT – Management of information security incidents
Responsibilities
and procedures for incident management are documented to define the roles of
personnel as well as the phases of incident handling.
Users are
trained to report observed or suspected information security weaknesses and
events to security immediately.
Response to
security incidents are conducted in accordance with
documented procedures and retrospectives are conducted.
Incident
response exercises and scenarios are conducted periodically to maintain
awareness and comfort in responding to real-world threats. Exercises test
communication channels, decision-making, and incident responder’s technical
capabilities using tools and data available to them.
AVAILABILITY
– Redundancy of information processing facilities and backup of information
Information,
software, and system information are backed up regularly and are tested
periodically.
Backups are
encrypted and replicated across geographic locations to provide for redundancy.
COMPLIANCE –
Compliance with legal and contractual requirements and information security
reviews
Relevant
legal and contractual requirements are documented and kept up to date of
information processing facilities.
Independent
reviews of information security and its implementation are conducted on a
periodic basis.
Technical
compliance reviews of information systems are conducted on a periodic basis to
identify compliance with organizational policies and standards.
Timpl Affiliate Acceptable
Use Policy
Dated:
October 17, 2025
This
Acceptable Use Policy applies to all Users of the Site. Prohibited uses include
any illegal, harmful, or competitive activities. Violations may result in
termination and legal action.
Privacy and
Cookie Policy
We’ve moved
this section to our Privacy Center. Please visit our Privacy Center to view Timpl’s Privacy Policy. Cookies Settings Currently only
available in the US.
Section E: Additional
Provisions
- Acceptance of Terms: By using the Platform, you
represent that you are at least 18 years old and have the authority to
agree to these Terms.
- Entire Agreement: These Terms, along with our
Privacy Policy, constitute the entire agreement between you and Timpl
regarding the Platform.
- Governing Law: These Terms are governed by the
laws of the State of Georgia, without regard to conflict of law
principles.
For
questions about these Terms, contact us at connect@timpl.com.